What you will learn
- Build the job-ready skills and knowledge you need to kickstart your career in IT technical support.
- Demonstrate you have the in-demand hardware and software skills that help users select, install, and configure their devices, operating systems, and applications.
- Build essential computer networking, cybersecurity, and cloud computing skills that IT support and help desk specialists need to be successful.
- Practice solving customer service requests and troubleshooting through hands-on labs and interactive exercises to build a portfolio of experience you can showcase to employers.
Program Overview
Expert instruction
7 skill-building courses
Self-paced
Progress at your own speed
9 months
5 - 7 hours per week
Discounted price: $275.10
Pre-discounted price: $393USD
For the full program experience
Courses in this program
IBM's Information Technology (IT) Support PC Professional Certificate
- Technical Support Basics for Everyone
- Hardware and Operating Systems
- Software, Programming, and Database Basics
- Networking and Storage Essentials
- Beginners Guide to Cybersecurity
- Introduction to Cloud Computing
- IT Support Case Studies
- Job Outlook
Meet your instructors from IBM
Experts from IBM committed to teaching online learning
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Discounted price: $275.10
Pre-discounted price: $393USD
7 courses in 9 months
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